Getting to Know Commerce Cloud and its Solutions
Commerce cloud relates to a cloud-based software solution empowering companies to merge the customers’ experience from all trading points, including mobile, web, store, social, etc. Commerce cloud is able to deliver individualized shopping experience, from shopping to completion, as well as customer service given the predictive intelligence it is equipped with. It has a robust partner bio-network that ensures fulfillment and growth starting at planning until launch, and farther.
C-level executive are its primary customers, although anyone who is responsible for advancing the business in digital channels can benefit from this technology as well. Also, commerce cloud is recognized by those who take care of the store as well as customer experiences over the brand.
While its most popular solution includes every item you might need for unified, end-to-end commerce, it is also available as a couple of unincorporated product channels – 1. Commerce Cloud Digital; 2. Commerce Cloud Store.
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Pricing depends on the customer’s personal needs and can vary greatly. The sales team is going to work with customers to modify a package that caters to their requirements and budget, regardless of the size of the company or its industry.
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What Commerce Cloud Solutions are Available
1. Commerce Cloud Digital. It is a software solution, which is cloud-based, for altering your customer experience in every single digital channel. It comes with a wide array of capabilities, such as merchandising, marketing, promotions, content, fulfillment, predictive intelligence, and customer service. Convenient shopping choices from reserve, purchase, pay, implement, and service wherever, are simply enabled in Commerce Cloud Digital. With its open development ecosystem, it is easy to modify or make it even bigger.
2. Commerce Cloud Store — an all-inclusive, mobile-first, POS, as well as store operations solution. Commerce Cloud Store updates your experience with point-of-sale because of one-to-one in-store customer encounters, real-time awareness on how a mobile store operates, and very preoccupied associates in attendance. When you connect Store and Digital alongside a live shared opinion of your customer, you will be able to increase sales, income, and loyalty of customers by giving them optimum in-store experiences, retailing, and marketing. Commerce Cloud Store, empowers you to deliver an incorporated customer experiences and introduce new life to your trade experience.
3. Unified commerce or Omnichannel commerce provides consistent, seamless buying experiences in all channels. Unified commerce focuses on satisfying the mounting expectations of linked customers, taking the idea one step ahead. Today, retailers need to think outside of individual channels as well as beyond shopping and fulfill customer expectations throughout your experience completely, from shopping to individualization to completion, and then customer service.
With the comprehensive digital Commerce Cloud solution, retailers are able to offer/customers to undergo a really unified and complete shopping experience.